Publisher:

This website, accessible at welcomeaccount.com (hereinafter referred to as the "Site"), is published by [Welcome Place]a simplified joint stock company with a single shareholder and share capital of 100€whose registered office is located at 60 rue François 1er 75008 Paris registered with the R.C.S de Paris under number [920756020]. Individual VAT identification number: FR [FR 42 920 756 020].

[Welcome Place] is registered as Okali's payment services agent with the Autorité de Contrôle Prudentiel et de Résolution under number REGAFI [737375], whose registered office is located at 4 Place de Budapest, CS 92459 75436 Paris Cedex 09.

Okali is an electronic money institution authorized to provide payment services, licensed and supervised by the ACPR. Registered office: 50 rue La Boétie, 75008, Paris. R.C.S Paris: 890 111 776. Bank code (CIB): 17448. National identification number on the Payment Institutions Register (PIR) of the European Banking Authority (EBA): 890 111 776. See our websites https://www.regafi.fr/ and https://euclid.eba.europa.eu/.

‍ Contact:

E-mail address: [[email protected]]

Director of publication and editor :

M. [Shahsavari Roohollah], [President and CEO]

Accommodation :

Microsoft Azure Ireland - 1, One Microsoft Place, South County Business Park, Leopardstown, Dublin 18, D18 P521, Ireland. 

Tel: +353 1 295 3826. 

Website : https://azure.microsoft.com

E-mail address: [email protected]

Trademarks :

Twitter is a registered trademark of Twitter Inc.

‍LinkedIn is a registered trademark of LinkedIn Inc.

Facebook is a registered trademark of Meta

Instagram is a registered trademark of Meta

Youtube is a registered trademark of Google LLC

Enfuce is a registered trademark of Enfuce Financial Services Ltd 2024

Visa is a registered trademark of Visa

Microsoft is a registered trademark of Microsoft

Station F is a registered trademark of Station F ‍

Terms and conditions of use

By accessing this website and the information it contains, the Internet user (hereinafter referred to as the "User") acknowledges having read these General Terms and Conditions of Use (hereinafter referred to as the "GTCU"), and undertakes to comply with them. The publisher reserves the right to modify these GCU at any time, in particular to adapt them to changes in the site. The User therefore undertakes to consult them regularly. He/she is deemed to accept the latest version each time he/she connects to the site.

Presentation and purpose

The Site is an information and presentation site intended for the public (prospects and customers) of the activity and offers marketed by [Welcome Place] ..

Access conditions

The Site is subject to French law. The majority of content and services are offered in French. If, however, some of them are published in English, the French version will prevail in the event of a dispute.

Pricing

Access to the Site is free of charge, except for Internet access and telephone calls, the costs of which are billed directly by the operators.

Accessibility

The Site is accessible 24 hours a day, 7 days a week, except in cases of force majeure, third-party events and/or maintenance work necessary for the proper operation of the site. In this case, the interruption will be notified by means of a warning on the home page or by any other means. The publisher cannot be held responsible for such interruptions, nor can they be held liable for any compensation. Furthermore, the publisher may terminate access to the present site at any time in the event of any breach by the user of the present conditions.

By visiting the Site, the User acknowledges and accepts the procedures in force on the Internet network, in particular with regard to technical performance, response times, connection times, queries or transfers of information, risks of interruption, risks of contamination by viruses, Trojan horses, worms, time bombs or other programs and processes circulating on the network and, in general, all risks associated with the use of the Internet network. [Welcome Place] cannot be held responsible for any Internet connection problems. In particular, the user declares that he/she has Internet access and a recent and up-to-date browser enabling him/her to benefit from all the Site's functionalities.

Liability

The User is informed that use of the Internet network does not guarantee the secrecy of correspondence; it is up to him to take all appropriate measures to protect his own data and/or tools.

The User undertakes to respect the integrity of the Site and shall refrain from obstructing or forcing the operation of the Site, from fraudulently modifying, altering or deleting the content accessible via the Site and from fraudulently introducing data onto the Site.

Consequently, the publisher :

• cannot be held responsible for any damage that may be caused to the User's technical environment, in particular to computers, software, network equipment (modems, telephones, etc.) and any other equipment used to access or use the service and/or information;
• cannot be held responsible for any misuse of the site by the User;
• cannot under any circumstances be held responsible for the reliability of data transmission, access times or any restrictions on access to the Internet or networks connected to it;
• cannot be held responsible in the event of interruption of access networks or total or partial unavailability of the site, due in particular to the telecommunications operator, in the event of transmission errors or problems linked to the security of transmissions, in the event of failure of the receiving equipment or your telephone line.

When the User subscribes to the GCU on behalf of third parties (including legal entities) and provides personal information on behalf of such third parties, the User certifies on his or her honor that he or she is authorized and has all the powers and authorizations necessary to subscribe to these general terms and conditions of use and to provide information on behalf of third parties on the site. The User hereby fully indemnifies the Publisher against any and all consequences of any claims by third parties (including legal entities) relating to this authorization and/or in the event of fraud by the User.

Hyperlinks

The Site may include information provided by external companies or hypertext links to other sites that have not been developed by [Welcome Place].

The existence, on the Site, of a hypertext link leading to another site does not constitute validation of this other site or its content. The User decides, under his sole responsibility, to access another site via a hypertext link: the publisher assumes no responsibility for these sites, their content, advertising, products or services available on or from these sites.

Furthermore, the publisher cannot be held responsible for the information, opinions and recommendations expressed by these third parties.

Finally, any hypertext link to this website must be expressly authorized in advance by the publisher, who reserves the right to remove the link at any time.

Intellectual property

The Site must be considered as an indivisible whole.

Together with all the elements contained therein (information, data, text, sound, images, drawings, graphics, distinctive signs, logos, trademarks, etc.), are the exclusive property of the publisher or its partners and are subject to the provisions of the French Intellectual Property Code. As such, they are protected against any use not authorized by law or by the present terms of use. Reproduction of these elements is authorized solely for information purposes and/or copies or reproductions intended for strictly private and personal use.

Any other reproduction, representation or distribution, in whole or in part, of the contents of this site, on any medium or by any process whatsoever, is prohibited. Failure to comply with this prohibition constitutes an infringement liable to engage the civil and criminal liability of the infringer.

In particular, it is strictly forbidden to use or reproduce the names " [Welcome Account" and "Welcome Place] "and/or its logos, alone or in combination, for any purpose whatsoever, and in particular for advertising purposes, without the prior written consent of the publisher. Similarly, downloading or any other form of copying software or information from the site does not confer any right to it. It is strictly forbidden to reproduce them (in whole or in part), to transmit them (electronically or in any other way) or to modify them. It is also forbidden to use this site for public or commercial purposes without prior written authorization from the publisher.

Warning on published information

The publisher of this website makes every effort to ensure that the information published on this site is accurate and up-to-date, and reserves the right to correct the content at any time without notice. However, the publisher cannot guarantee its completeness or that it has not been modified by a third party (intrusion, virus, etc.).

The User is hereby informed that the content of this website is for information purposes only. The information contained herein shall not be construed as an offer to the public, a solicitation or canvassing on the part of the publisher with regard to the User.

Information on products and services

Any online subscription request for a product or service offered by the publisher implies submission of the operation to the contractual and pricing conditions in force, as well as to French law.

For further information, please contact [Welcome Place] using the contact form available on our Site at the following address: [welcomeaccount.com]

The User is informed that access to certain products and services may be subject to restrictions with respect to certain persons or in certain countries other than France. In this respect, none of the products and services will be supplied by the publisher to a person if the law of his or her country of origin or of any other country concerning him or her prohibits it. It is the responsibility of all persons wishing to subscribe to products and services to check that their legal and tax status allows them to do so.

Claims

We will do our best to resolve the situation as quickly as possible. Your comments are important to us, as they help us to improve the services and products we offer you.

In the event of dissatisfaction, please let us know by contacting us by e-mail at the following address: [[email protected]]

You can also send us a letter to the following address:

[Welcome Place] - Complaints handling service,

[Welcome Place

STATION F 44 rue Eugène Freyssinet 75013 Paris France ]

Our aim is to respond immediately to any dissatisfaction you may have, but sometimes the complexity of the subject may increase the response time. If a response cannot be provided immediately, we will send you confirmation that we have taken charge of your complaint within 10 working days, and the reply will be sent to you within two months. ‍

Special cases: If the claim relates to payment services provided by [Welcome Place]we undertake, in accordance with regulations, to provide you with a response within 15 working days of receipt of your complaint, except in exceptional situations where the response will be provided within 35 working days at the latest.

If you are not satisfied with our response to your complaint, you can contact the Mediation officer of theAssociation of Financial Companiesof which Okali is a member.

To initiate this mediation, the User may contact the ASF Mediation officer by post at the following address:

ASF Mediator,

75854 Paris Cedex 17.

You can also contact the ASF Mediation officer by filling in a form on the website at the following address https://lemediateur.asf-france.com/Saisine.

Your complaint file must contain: your full name and address, the name of the establishment concerned, the response you are contesting or, failing that, a copy of the letter sent to the establishment, a summary of the facts and your expectations, a copy of the essential documents in your file and the reference number of your file.

Since mediation is not compulsory, the User may withdraw from the procedure at any time.

IN THE EVENT OF A DISPUTE, THE FRENCH COURTS SHALL HAVE EXCLUSIVE JURISDICTION. IN THE EVENT THAT MEDIATION FAILS OR IS NOT ENVISAGED, THE DISPUTE WHICH MAY HAVE GIVEN RISE TO MEDIATION WILL BE REFERRED TO THE COMPETENT COURT DESIGNATED ABOVE.

Information technology and civil liberties

The use of the Site and the supply of products and services offered by [Welcome Place] may involve the processing by the Company and, where applicable, its partners, of the User's personal data. The terms and conditions of this processing are detailed in the [Welcome Place] Personal Data Protection Policy. [Welcome Place] which forms an integral part of the GCU and can be accessed at the following address: [https://welcomeaccount.com/privacy-policy/].